End of the Line: Massachusetts Bay Transportation Authority Rants

Support For A Better City

noreply@blogger.com (Shirley) — Wed, 22 Jul 2009 16:16:00 +0000

Greetings Members of the Board and Associates,

As many of you may know, the MBTA is proposing a significant increase in fares to raise $69 million that will help offset potential budget deficits. The proposed $69 million is in addition to the $160 million that was designated for the MBTA in the recently passed Sales Tax increase. This fare increase is a result of the MBTA shouldering a $5.2 billion debt and experiencing reductions in revenue from the state Sales Tax.

Access to affordable, timely and reliable public transportation is an issues central to A Better City’s mission. Your employees and tenants rely on transit to travel to work or conduct business during the day. Transit is also how consumers access the services your company or business provides. In addition, reliable public transportation serves as a magnet for new growth and development; access to dynamic transit options is a selling point for attracting new hires or businesses to the greater Boston area. Lastly, transit benefits the environment and provides opportunities for creating engaging urban design. If public transit is designed and funded to be a more convenient and attractive option than travel in a personal vehicle, the State can reduce traffic congestion on roads and bridges, create opportunities for local economic growth and improve regional air quality. Public transit benefits everyone, and our elected officials and the MBTA need to hear this from you.

A Better City strongly encourages the membership to get involved; share your thoughts on the proposed fare hikes and service cuts with the MBTA and your elected officials. In addition, we ask that you also share this information with your workplace community, tenants and colleagues.

The MBTA will be holding 13 public meetings (12 workshops and 1 hearing) throughout its service area in August. If you are not able to attend in person, written comments may be submitted directly to the MBTA through September 4, 2009. Written comments should be addressed as follows:

Attention: Fare Proposal Committee
MBTA
Ten Park Plaza
Boston, MA 02116

Lastly, your elected officials needs to know that public transit is important to you. For your convenience, I have included the following link where you can look up your elected official’s contact information: http://www.wheredoivotema.com/bal/myelectioninfo.php

Please be in touch if you have further questions or comments. A Better City and associated organizations (A Better City TMA and TransitWorks) will continue to post updated information on our websites. We look forward to seeing you at the MBTA public meetings.

Best wishes,
Dorothy Fennell
Commuter Programs Manager
A Better City Transportation Management Association
www.abctma.com
Follow on Twitter: http://twitter.com/ABCTMA

33 Broad Street, Suite 300
Boston MA 02109
Work phone: 617-502-6251
Fax: 617-502-6236
dfennell@abettercity.org

The Customer is Always Right

noreply@blogger.com (Shirley) — Fri, 17 Apr 2009 11:02:00 +0000

The T is interested in knowing what the passengers think. They are passing out surveys at Kendall/MIT. Are they doing this anywhere else?

I urge everyone to take a survey if you see someone passing them out. It can mailed to the Central Transportation Planning Staff at a later date, postage paid.

The Credit Crunch Effect on the MBTA

noreply@blogger.com (Shirley) — Fri, 10 Apr 2009 23:10:00 +0000

Looks like commuters will be stuck between a rock and a hard place: do they purchase/lease a vehicle for transportation, or if they cannot afford it, stick with the MBTA and be home by 7pm?

What will happen to the already heavily congested highways?

It seems that this plan will hurt the people who rely on the T most.

Drastic times call for drastic measures.

Rage Against The Machine...

noreply@blogger.com (Shirley) — Sun, 22 Feb 2009 01:03:00 +0000

Now, this is rage against missing a flight.

Continental Condolences

noreply@blogger.com (Shirley) — Fri, 13 Feb 2009 23:07:00 +0000

After hearing about the Continental plane crash in Buffalo, New York, my heart goes out to the families and friends affected by it.

The plane crashed at the time my commuter flight arrived in Newark, and I was about to catch my connection to London, which was also delayed.

A day later, British Airways experienced another crash in London. The plane's landing gear failed when it arrived from Amsterdam. Fortunately, there were no fatalities.

They seemed to have followed me on my extended trip to Copenhagen.

Copenhagen Bound

noreply@blogger.com (Shirley) — Fri, 13 Feb 2009 14:45:00 +0000

My previous post discussed the unfortunate encounters with the airline industry. It was a predeliction of what could go wrong. Below is a recount of this trip. This is the second time in a row where a commuter flight has transformed my journey into a harrowing experience. The first, I will post dated December 25, 2007.

Continental Airlines Flight 1189 was originally supposed to take off at 1.45pm. I was a little nervous about the weather report of high winds and some rain and snow, despite the 50 degree weather so I checked the status of the flights. When I saw one flight cancelled and the other flights delayed, I took off for the airport early via cab. I reached the airport at 11.45am. The 12.15pm flight had been cancelled and the 1.45pm flight was delayed to 3.05pm. That was the only choice I had, and I would make my connection flight to Copenhagen that was scheduled to depart at 5.40pm.

The only issue was the plane never came. The time kept changing from 3.05pm to 5.03pm to 6.10pm, then back to 5.03pm. I changed my itinerary from flying direct to Copenhagen to the backup plan of flying to Amsterdam, then to Copenhagen. That flight was scheduled to depart at 6.50pm. However, when Flight 1189 was set to depart at 6.10pm, I decided to opt for a later flight. I changed my itinerary to flying to London, then Copenhagen.

When Flight 1189 finally arrived from Newark, it was a smaller plane. Continental Airlines had already requested volunteers to fly via Delta Shuttle to JFK instead, and offered a trip to Newark. These volunteers got to go to the New York area before our plane came. One person waiting at the ticket counter asked why Delta has not been affected by the high winds flying in to JFK, but Continental is? Flight 1189 finally took off at 6.20pm and when we arrived in Newark, it was chaos. Newark is Continental Airline's hub, and one can see delays at almost every gate due to the high winds in the Newark and New York area. The flight to London was reported to only be 8 minutes delayed, but in reality, we didn't board the plane and the plane didn't take off for at least another hour after it was scheduled.

I arrived in London at 9.45am, missing my Copenhagen leg. The irony was that I received emails and a voicemail that my flight from Newark to London was delayed, and I had a chance of missing my connection. Fortunately, Continental booked me on a flight I would definitely make it on -- another day later on Valentine's Day. Perfect. I am so happy I can count on Continental.

I approached the ticket counter to see what I could do. The person there placed me on standby on a 2pm flight. A couple hours later, I approached the ticket counter again. The 2.00pm flight was full. I was scheduled to be on standby for another flight. I almost lost it. Why is it that the people who have been screwed over by a little commuter flight that throws off their whole itinerary not given any priority? Fortunately, the not-so-friendly people of SAS managed to book me on a 5.00pm flight, arriving in Copenhagen at 8.00pm. Better than nothing, but by the time I disembark from the plane in Copenhagen, what should have been a 9 hour journey has evolved into a 28 hour long journey. Something just is not right about that.

For The Birds...

noreply@blogger.com (Shirley) — Thu, 12 Feb 2009 18:24:00 +0000

This blog is about the MBTA. However, it seems that the decline in the quality of transportation has meandered its way to air travel. Here I sit at Logan International Airport at the mercy of winter weather, despite the 50 degree weather and the mild cloudiness in the sky. My one hour flight from Boston to Newark has been delayed by two hours. The flight prior that I was trying to catch has been cancelled. I can only pray that I make my connection flight from Newark to Copenhagen. I do not want to be spending my own hard earned money during a recession to stay at a hotel in Newark.

All of us have our own harrowing tale to tell of losing luggage, waiting at airports, spending nights at airports, not being able to get a flight to make it somewhere for an event, a funeral, a birthday, Christmas. Some of us have been upset enough to write letters and voice complaints. A couple weeks ago, the Economist published a letter from an irate passenger to Sir Richard Branson of Virgin Atlantic. Quite entertaining...and we should model our letters over this letter.

"Look Both Ways Before You Cross The Street"

noreply@blogger.com (Shirley) — Thu, 12 Feb 2009 18:21:00 +0000

As Treemont had mentioned, pedestrians do need to get their due -- the ones that cross against oncoming traffic, and just blatantly run out in the middle of the road as if a miracle will allow all the cars to stop for this just person.

I once rented a Zipcar and was driving down Beacon Street. As Zipcar drivers know, time is of the essence especially since they charge by the hour. The light had just turned green, and the traffic was a go. Out from nowhere, or rather the train tracks that the Green Line C train run along, a woman jumped out into Beacon Street from the left. She cheerfully waved her bag of Dunkin Donuts at me, who was in the fast lane on the left, and two other drivers slammed on their brakes to avoid hitting her. She proceeded to dart across the street. I wish I could say that she was a naive college student, but this woman was in her 30s, if not 40s in affluent Brookline. That is simply irresponsible behavior. Whatever happened to what your mother used to tell you: "look both ways before crossing the street?"

Red Light, Green Light

noreply@blogger.com (Shirley) — Fri, 30 Jan 2009 21:12:00 +0000

Monday morning, the pedestrian traffic light across the street from the Charles/MGH T stop went missing. Curious, as pedestrians are glancing up at the traffic light meant for the vehicles before darting across the street in the icy, cold weather. Fortunately, the pedestrian light was restored by today [Friday]. It was only missing for 5 days. Probably the result of an overzealous driver who just simply took out the light. Now if DOT would realize that *other* pedestrian lights are also needed...

Back To School

noreply@blogger.com (Shirley) — Mon, 25 Aug 2008 11:17:00 +0000

School starts next Tuesday after Labor Day. I am not looking forward to the long commute on the Green Line again.

Missed Manners

noreply@blogger.com (Shirley) — Sat, 23 Aug 2008 00:29:00 +0000

Just a few days ago, as I was walking down Cambridge Street on my way, I started to cross Cardinal Medeiros Road. I was startled when an older lady called out from her window, "I'm sorry." It took me a minute to realize what she was apologizing about, and I realized that she felt guilty of having stopped in the middle of the pedestrian crosswalk. In a city where cars repeatedly run red lights, are known for its "Massholes" and college students blindly walking out in the middle of oncoming traffic as Nicklebones has commented in a previous post, "Fighting For My Life As A Pedestrian," this was refreshing. I smiled, nodded, and cheerfully replied, "That's alright!" and went on my way. She must not have been from around here, is what I chalk up this courtesy to.

However, it is truly depressing that courtesy has fallen by the wayside in this town. Drivers honk at other drivers who have stopped for pedestrians to cross the road. One afternoon while walking across the dreaded Charles Circle crosswalks towards the Charles/MGH station [with actual real-life pedestrian crossing signals], a few pedestrians almost got ran over by not one, nor two, but three vehicles heading down Cambridge Street at warp speed and running the lights that had been red for a few seconds already. Not only did they almost cause an accident, they blatantly honked at the poor, innocent pedestrians who were completely entitled to cross the road. The nerve!

In fact, I am reminded of when I was trying to cross at Charles Circle, albeit the direction towards Longfellow that did not have a pedestrian crossing light, I was almost beared down upon by a gas-guzzling large black SUV with the driver waving his fist at me. I had realized too late that my timing was off, and the light had turned green on oncoming traffic. However, it is indeed unfortunate that there is not even a "yield" sign for this direction. I wonder if the gas-guzzling SUV driver will ever realize that there is a pedestrian right-of-way at this intersection.

I was abhorred when a friend of mine, who was in her second trimester [not anymore; she is blessed with a daughter now], described some of her experiences on the T. She and her husband are recent homeowners in the town of Lexington [bye bye, city life], and she drives in to Alewife station to commute into Cambridge every morning. Some people offer her seats on the train, but she's usually pretty happy just standing. One morning, when the car was somewhat full, she had nowhere to stand but at the door. At the next stop, before she can even step out to allow the passengers to debark off the train, one man rudely pushed her out, to the shock to other fellow passengers. Fortunately, she was ok and she justifies it to the fact that he probably did not see her as a pregnant woman, and was in a hurry. However, that kind of thing should never even happen.

Speedy McSpeedy?

noreply@blogger.com (Shirley) — Fri, 15 Aug 2008 21:19:00 +0000

The Red Line seems to be going faster than its usual 10mph speed limit over the Longfellow Bridge. Is all well?

O Longfellow

noreply@blogger.com (Shirley) — Sat, 26 Jul 2008 14:45:00 +0000

I've been grateful that I walk to work and have stopped relying on the T for my daily commute. The state of the 100-year-old Longfellow Bridge has drastically affected the Red Line service, causing buses to shuttle between Kendall Square and Park Street Stations on the weekends and trains to run across the river from the normal 40mph to 10mph on weekdays. It is not so bad when you can board the steady stream of buses at Kendall Square, but that means that the trains running between the other stations are delayed. My friend and I got to Park Street Station at the same time as one another even though she left half an hour before I did, but she was coming from Central Square whereas I only had to board at Kendall Square.

We call it the "inchworm." On some days, I can walk almost at the same pace as the train crossing the river.

Just a couple Wednesdays ago, I noticed on my walk to work that they were shuttling between Harvard Square and Park Street. Strange, since this was on a weekday. Apparently, there was some sort of mechanical failure [in typical T fashion, they fail to report the details] and it added about an hour delay to everyone's commute around the city. The field staff normally has 6.30am meetings. One person who took one of the first commuter rail trains in at 5.30am didn't even make it on time.

This has got to stop. Normal scheduled maintenance, especially in light of the risk of Longfellow Bridge [we don't want another bridge collapse on our hands], is acceptable but when the MBTA service severely impacts the day-to-day schedules of people who are attempting to save gas, money and the environment, something must change.

Pavlov's Dogs

noreply@blogger.com (Shirley) — Sun, 08 Jun 2008 20:50:00 +0000

I walk to work now. From Cambridge, over the Longfellow Bridge, to MGH. It's a nice walk, except for the harrowing near-misses from death crossing the road outside of the Liberty Hotel. I pass by the Charles/MGH T stop, in all its curtain-walled glory and I can hear the 'ding! Attention passengers: The next train to Braintree is now arriving..."

This convenient announcement of the approaching train was not instituted until last December, when I arrived back from my annual trip to Hong Kong. It's only instituted on the Red Line as well. It has gone through some variations, like adding the "Attention passengers: The next train to Braintree is now approaching" announcement when the train is some distance off still. It is convenient, especially when you are fumbling with your wallet to add more value to your Charlie Ticket or Charlie Pass and you knew time is of the essence in order to catch this approaching train.

However, when I walk by the Charles/MGH stop in the morning, I cannot resist the urge to break into a run in order to catch this approaching train. Silly me, I'm not even waiting for the train anymore. The 'ding!' sound has the same effect on me as the bell does for Pavlov's dogs.

Safety First

noreply@blogger.com (Shirley) — Fri, 30 May 2008 17:10:00 +0000

Whatever happened to "Safety First?"

So devastating to hear that it took the life of Terrese Edmonds, the operator driving the D Line trolley, to force us to reassess the Green Line. Outraged Liberal calls for new safety standards.

Fighting For My Life As A Pedestrian

noreply@blogger.com (Shirley) — Sun, 18 May 2008 20:18:00 +0000

Since I started at this new assignment, my only experience with the T is with the Red Line when I have to go to the main office at the Seaport, meet friends or run errands over the weekend. I have been saving money because of this -- I spend less than the $59 monthly T pass each month. Things have been pretty hunky dory because of this. I usually walk to work every morning, enjoying the lovely weather (when I am not sneezing from allergies or dodging the splashes of rain from cars), and crossing the Charles River via the Longfellow Bridge from Cambridge to Massachusetts General Hospital. I have more energy in general and I get more exercise and fresh air. I have been clocking in over 10,000 steps a day on my pedometer.

Boston is a prime walking city. In fact, it probably is easier to walk or take the T to locations within the city center when you account for parking prices, parking availability, today's astronomical gas prices, pedestrians who have a tendency to not look out for traffic before crossing streets and "Masshole" driving habits. However, I fight for my life every morning and afternoon when I attempt to cross from or to the Longfellow Bridge at the Liberty Hotel.

I am not sure if this intersection has no pedestrian crossing lights due to the remnants of the Big Dig, the road being dug up a million times or just the confusing maze of roads that Boston is known for. After centuries of bad road design, Boston's Department of Transportation still has not learned good road design for idiot drivers. This intersection allows traffic coming from Cambridge Street, Charles Street and cars coming off the Longfellow Bridge from Cambridge to go to Leverett Circle (which is another nightmarish place in itself, but that's another story for city drivers), Storrow Drive West or Storrow Drive East, and vice versa. None of these roads are well signed, so there are cars weaving everywhere without signalling. By the way, there are traffic lights there too! They just flash red and yellow, with low mounted pedestrian yield and Stop signs. Now, wouldn't one think that a major intersection of this sort would have pedestrian walking signs if so many people use this historic bridge to cross between Boston and Cambridge where there is a sidewalk (oh, and which suddenly disappears at this intersection with a nice big street light impeding the way!). Naaahhh...silly thought.

I've gotten relatively better at identifying which cars are attempting to travel where. The cars coming off the off ramp from Storrow Drive are not the issue. They already slow down well enough in anticipation of the backing up of traffic going to Charles Street, or to make the right turn onto Longfellow Bridge. The problem is the traffic coming from Cambridge Street and Charles Street. These people are hitting their gas pedal to accelerate on the on ramp onto any of the Storrow Drive entrances and being already frustrated by the long red lights, they are not letting any measly pedestrians stop them from where they need to be going. It is scary because most of them do not use their signals, or even if they do, a pedestrian cannot really tell which way the vehicle is heading. I urge Boston to please, reconsider pedestrianizing this intersection.

Wish me luck out there...if you do not see another post from me within 6 months, assume the worst.

Relinquishing the T

noreply@blogger.com (Shirley) — Sun, 06 Apr 2008 15:11:00 +0000

I am transitioning to another jobsite -- one just across the river within walking distance from my home. I no longer need to depend on the schizophrenic schedule of the bus, nor the T. It's liberating, but I worry about the winter with the winds blowing over the Charles. Instead of buying my usual monthly Charlie pass at the beginning of this month, I added value instead. I want to see if I come out ahead.

Will report back later...

Evacuation Day

noreply@blogger.com (Shirley) — Mon, 17 Mar 2008 23:34:00 +0000

So, today is Evacuation Day. All schools have it off -- hence, less traffic and people on the road. It's awfully quiet out there today. It also happens to be St. Patrick's Day. Coincidence? I think not.

Thankfully, the MBTA treated it like any other business day, which it was for me. Not that I wouldn't rather spend it at home. According to Wikipedia, Evacuation Day was meant to be a Massachusetts holiday commemorating the evacuation of the area when the British troops arrived. Now, onwards to Patriot's Day, which coincidentally also happens to be the day of the Boston Marathon, which I do have off...

Please Exit At The Rear Of The Bus

noreply@blogger.com (Shirley) — Tue, 11 Mar 2008 21:11:00 +0000

Today, the bus stopped at a stop, and a young man said very nicely "can you open the back door please?" In fact, he said it so nicely, and even though it should have been loud enough for the bus driver to hear it, he did not get his wish. As the bus rolled forward to the next stop, the young man shook his head and moved towards the front of the bus, while ringing the bell for the next stop. He was able to finally get off the bus.

So why is it that while the MBTA encourages people to exit at the rear of the bus in order for people to board the bus in the front faster to maintain schedule, bus drivers rarely ever open the back door at each stop? Is it really that much more difficult to open up the back door as well when the front door is also open?

Silence: When No News Is Not Good News

noreply@blogger.com (Shirley) — Tue, 11 Mar 2008 00:01:00 +0000

So what happened to the Red Line, that prevented me from getting my work done today? I finally asked that question. As I go online to research, there was not a SINGLE item of news on this breakdown, that potentially impacted rush hour today. I couldn't believe it.

I did find out something else that was funny though. And very probable. Check it out:
Jesus: Why your bus or train never came - the MBTA secretly canceled it to save money

The Red Line Is Down

noreply@blogger.com (Shirley) — Mon, 10 Mar 2008 19:57:00 +0000

I must have pissed off the public transportation gods today. Everything has been going well. I stick to the Cambridge area only these days; when I take the 69 bus in the morning, I can usually see one coming just down the street, and maybe one that has just left down the other end of the street. And coming home, I have been able to time it right on the schedule, maybe with one exception [which took 45 minutes to get home, but that is another story, and really due to my own stupidity].

Today, I needed to run an errand for work. I left work early so that I can get to Government Center area to pick up some contract documents at the local American Institute of Architects branch. I arrived at Harvard Square Red Line Station just in time for the inbound train to pull in. I'm telling you, my luck has been awesome lately -- I really can't complain. Until now. The train sat, and despite repeated apologies and explanations of a broken down train in front of us from the train conductor, it wasn't going anywhere. Eventually, everyone had to clear off the train. Buses were supposed to arrive to take us to Park Street Station, but I have learned my lesson in the past that when T officials say that they are "on their way," it takes a little longer than one would think. Government bureaucracy effect on time, I guess. I booked it to the arriving 68 bus to Kendall Square Station via Broadway -- I wasn't taking any chances that the shuttle bus was truly "on its way." I arrive at Kendall to find a madhouse. Another T official says that there should be a train "on its way." Forget it...I was on the clock, but running this errand for work is really not worth this much effort. The usually efficient Red Line is even breaking down more often than it used to. It wasn't meant to be today, and after over an hour of waiting for the Red Line, I am home early.

The Platforms of JFK/UMass

noreply@blogger.com (Shirley) — Thu, 14 Feb 2008 03:24:00 +0000

The Red Line T stop at JFK/UMass is bizarre. Being that it is where the Red Line splits into two different lines, the Ashmont and the Braintree line, in the south, it has four different platforms, plus additional rails adjacent for the commuter rail to run through. Two of the platforms go inbound and other two head outbound to Ashmont and Braintree respectively. When commuters need to take a train inbound, they need to wait at the top of the platforms within the station and head towards the flashing white light that indicates which track the train will arrive at. Thankfully, the lights usually allow enough time for us to wander downstairs to the appropriate platform...but how bizarre. Couldn't they have improved upon this somehow?

I now catch a ride with my classmate from Boston College to the JFK/UMass station, and take the Red Line to Kendall Square. Somehow, riding in a car via 93 South then taking a train on the Red Line is faster than taking any of the Green Line trains then transferring to Park Street to get to Kendall Square. It takes an hour and 45 minutes for me to go this route, whereas if I board the train at JFK/UMass, it takes only an hour and 10 minutes. What a difference this circuitous route can make.

Ironically, today's Computer and Information Systems lecture discussed reengineering of processes within a company, using or not using IT. The T would be the perfect example of something that could use reengineering. Implementation would be challenging...it was just a thought...

"Strict Machine"

noreply@blogger.com (Shirley) — Tue, 12 Feb 2008 01:36:00 +0000

So what do people think of the new Charlie card system? A step in the right direction?

I think so.

But it takes so long for a person to feed the machine cash when one boards the bus. Not fun in this nasty winter weather. These machines need to operate a wee bit faster...

Someone else discovered that one can avoid paying for the bus when one pays with cash, so the buses "stay on schedule."
Beating The System

Taken For Granted?

noreply@blogger.com (Shirley) — Thu, 31 Jan 2008 22:51:00 +0000

Lately, the 69 bus has not been following a schedule in the morning, it seems. According to the schedule, a bus would leave the terminus at 7.29am and at 7.41am. Being just a couple stops away from the terminus, the bus usually arrives a minute later. I have been running late for work lately, and I arrived at the bus stop at 7.39, just in time for the bus to be pulling up to the curb. Ok, so it's running a couple minutes early. What confounded me was that we would pass another bus a couple stops later, and I know that there shouldn't be a bus right before ours!

So, I have concluded that it really didn't matter what time I left in the morning...a bus would come eventually.

Today, our construction manager left Boston to return to his home base, San Diego, California. He couldn't wait to get out of here, thanks to our lovely winter weather. However, when asked what he would miss the most out of his stay here in Boston, he surprised us all by saying that it would be our public transportation system, the T! Everyone started grumbling about how they couldn't stand using it, but Bob replied that there was no such thing in San Diego. I guess we do take for granted that we have this public service. Thinking about this a bit more: he only takes the Red Line from Kendall to Harvard every morning. The Red Line is the most efficient and thankfully, the only one he has exposure to.

However, he was headed to his next job out in Singapore. I told him, "wait until you get a taste of that Asian efficiency..."

Ugh!

noreply@blogger.com (Shirley) — Wed, 16 Jan 2008 12:50:00 +0000

Nothing has been going right since my return to the United States! How frustrating. Not to mention that I missed the bus this morning...went right by me as I was at the end of the block. And the next one does not arrive until a half hour later. A wretched half hour! I decided to walk in the other direction to the Red Line instead. Luckily I did have that secondary mode of transportation to get me to work. Imagine all the others who don't.

How frustrating.